LifeHealthcare, a leading independent medical technology distributor in ANZ, has overhauled its user experience for surgical healthcare professionals with the launch of a new website in collaboration with Orchard. To reflect LifeHealthcare’s market leading position, the new website upgrades its online presence to feature more personalised user experiences, giving users …

As treatment sequencing becomes more complex, and drug options more varied, it becomes even more important to help clinicians factor in patient perspectives when making treatment decisions.     In this article, Client Growth Director James Langridge defines what empathy in Healthcare is, why it’s so important, how we can start to …

Charlotte White is a Business Director at Orchard who has worked across Europe, Asia and most recently Oceania. She reflects on the rich insight and learnings that have come from her experience across the globe. Reflecting on my various moves across continents, I feel incredibly fortunate to have benefitted from …

After 6 years of launches in rare diseases, Orchard’s Group Business Director, Tamsin Ridgwell, presents her musings on the topic… Rare diseases affect less than 5 in 10,000 people, which means there 2 million Australians living with a rare disease. I appreciate that means most of us won’t know anyone …

No, this isn’t a microphone check. Nor is it a nasal swab. We’re looking at the ways you can test in your marketing material and the benefits of an ‘always testing’ mindset. The most difficult part of testing however is often identifying what you are going to test and why. …

Leads are the lifeblood of any business, representing potential new customers who are interested in learning more about your product or servicing suite. The revenue opportunities that new leads offer to a business can propel significant business growth, regardless of which sector they originate from. For something so crucial to …

A study conducted among 600 immunologists (McKinsey 2018) indicates that when prescribers are fully satisfied (with their journey for a particular drug and with the pharma company’s contribution to it), they are more than twice as likely to prescribe a product compared to dissatisfied prescribers. By paying more attention to …

There is a common misconception regarding Social Listening. Often businesses invest in social listening with a preventative mindset — screening for negative commentary from their customers. In this case, a listening strategy is used to respond to crisis, analysing and recording all potential negative mentions across social media that may …

When it comes to medication adherence, a spoonful of simple makes the medicine go down. Group Business Director James Langridge looks at why simple ideas are oftentimes ten times better than complex ones, in improving medical adherence. We all know that the quality use of medicines depends on a patient’s adherence …

Over the next decade, we can expect to see major disruption within the healthcare sector thanks to IoT (the internet of things). IoT provides opportunities to redefine and innovate healthcare to improve the quality and efficiency of treatment, enable preventative and faster diagnosis and rethink patient care options. Orchard’s Experience …